Questions or comments regarding this policy or the administration of the Privacy Act in Employment and Social Development Canada (ESDC) may be directed to the Coordinator ( Access to Information and Privacy. This information is shared with the third party responsible for the hCaptcha service. hCaptcha evaluates information including the IP address, how long the user has been on the website or app, mouse movements made by the user, information from the browser, and the user’s answers to any challenges. We use the hCaptcha anti-bot service on our website to monitor network traffic to identify any unauthorized attempts to access our online services. Instructions for obtaining your personal information are outlined in the government publication entitled Info Source, a copy of which is located in all Employment and Social Development Canada (ESDC). Under the provisions of the Privacy Act, individuals have the right to protection of, and access to, their personal information. For Employment Benefits, services and training, this may include the provision of information to your province/territory for the administration of the Labour Market Development Agreements or to third party service providers. The information will be retained in "Personal Information Bank(s) "ESDC-PPU-150", "Insurance Claim File-Local Office" and/or "ESDC-PPU-293", "Employment Benefits and Support Measures" and will be used and disclosed in accordance with the conditions listed therein. Completion is voluntary however failure to complete this form will result in you not being considered for the aforementioned benefits. The information you provide is collected under the authority of the Employment Insurance Act (1996) to determine your eligibility for Unemployment Benefits (including Family Supplement) Employment Benefits, employment services and training.
If we need more information to process your report, you’ll receive a message at the end of your report asking you to call us.
If you stay on a page for more than 10 minutes, you’ll be disconnected. If you have Internet access, we recommend using the Internet Reporting Service, which is simple, fast, convenient and secure. The EI reporting calendar can help you keep track of your hours and earnings. You can submit your reports using the Internet Reporting Service or the Telephone Reporting Service.
You need this code and your social insurance number (SIN) to submit your reports. This statement included a 4-digit access code. When you applied for benefits, Service Canada mailed you a benefit statement.